Managing Payments Received

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In this article, we will look at:

Viewing Payments Received

  1. In the left navigation menu, go to Sales > Payments Received blobid0.png
  2. This takes you to the Payments Received page blobid1.png
  3. For each payment, you can view:
    • Payment Date
    • Payment #
    • Customer
    • Status
    • Reference 
    • Payment Mode
    • Total Amount
    • Applied
    • Actions
  4. Click on any payment received to view its details  blobid2.png
  5. You have the following options:
    1. Edit Payment
    2. Refund Payment
    3. History
    4. Related Invoice
    5. More Information

Filtering Payments Received

You can filter your payments received based on status. 

  1. Go the Status filter dropdown at the top right of your screen blobid3.png
  2. Choose the statuses from the dropdown blobid4.png
  3. The payments received displayed will update based on the chosen status blobid5.png

Sorting Payments Received 

You can sort your payments received in ascending or descending order based on:

  • Payment Date
  • Payment #
  • Customer
  • Status
  • Payment Mode
  • Total Amount

You can do that by clicking the arrow next each header's name, as shown below. blobid6.png

Creating Payments Received

  1. In the left navigation menu, go to Sales > Payments Received blobid0.png
  2. This takes you to the Payments Received page blobid1.png
  3. Click the Create button at the top right of your screen blobid7.png
  4. This takes you to the Create Payment Received page blobid8.png
  5. You will be asked to enter the following:
    1. Customer: When you enter the customer name, you will see all unpaid invoices for that customer blobid9.png
    2. Reference 
    3. Credit Note Date
    4. Amount: The amount you want to pay the customer, it can be applied to multiple invoices blobid10.png
    5. Payment Number
    6. Deposit To: The bank account
    7. Payment Mode
    8. Auto-apply amount in excess to future invoices based on Recurring Invoices
    9. Notes
  6. Click Create when you have entered the details  blobid11.png

Editing Payments Received

  1. Click the overflow menu in Actions blobid16.png
  2. Select Edit from the dropdown menu blobid17.png
  3. This opens the Edit Payment Received page blobid18.png
  4. You can change anything except:
    • Amount
    • Payment Mode
  5. Once you have made your changes, click Save blobid19.png

Deleting Payments Received

  1. Click the check box next to a payment received. You can select multiple at a time blobid12.png
  2. You will see the Bulk Actions button at the top left of your screen blobid13.png
  3. Select Delete from the dropdown blobid14.png
    Note: If the payment is related to an invoice or journal that has a matched or reconciled transaction, it will not be deleted. You will first remove payments from the Payment Received, un-match and un-reconcile related transaction.
  4. On successfully deleting a payment received, you will see a success message blobid15.png

 

 

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